yyrePrivacy Policy

This page describes what we collect when you use yyre and how we keep that data protected. We at yyre understand that privacy matters to you. When you open an account, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank, or place bets on Liga 1 and other events, we gather information about you. We use that information to verify your identity, process your transactions, and improve your experience on our platform.

Our services are available only where local law permits. If you access yyre from a jurisdiction where our services are restricted, you are responsible for verifying compliance with your own jurisdiction's law. We do not retain data from users in jurisdictions where online wagering is prohibited.

What Data We Collect on yyre

When you register on yyre, we ask for your email address, full name, date of birth, and phone number. These details help us verify who you are and contact you if needed. During identity verification (KYC), we request a government-issued ID, proof of address, and sometimes a photo. We store these documents securely and do not share them with third parties except where required by law.

We also track your activity on yyre: which games you play (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), which bets you place, your deposit and withdrawal history, and your IP address. This data helps us detect fraud, prevent money laundering, and understand how members in Jakarta, Surabaya, Bandung, and other cities use our platform. We do not sell your activity data to marketers.

How We Use Your Information

We use your email to send account confirmations, deposit receipts, tournament results for our slot games, and updates about Piala AFF or Piala Indonesia betting markets. We use your phone number only if you request support. We do not send marketing calls or SMS unless you opt in.

Our payments processor—the company that handles your DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers—receives only the minimum data needed to complete the transaction. We do not give them access to your game history or betting records. If you withdraw via mobile banking, local payment, online payment, or e-wallet, we verify your account details with your bank to prevent fraud.

Account verification

We keep your identity documents to comply with anti-money-laundering law. We may re-verify during Idul Fitri or Imlek if deposit patterns change.

Fraud detection

We analyse your login patterns, withdrawal requests, and bonus usage to spot suspicious activity and protect your account.

Customer support

Our support team accesses your account history to resolve disputes about bets, deposits, or bonus terms.

Third-Party Processors

We at yyre work with several third parties to run our platform. Our payment processors handle deposits and withdrawals. Our game providers (for Aviator, Sweet Bonanza, and other titles) receive only your user ID, not your name or payment details. Our email service sends you confirmations and updates. We require all third parties to sign data-protection agreements and use industry-standard encryption.

Our servers may sit outside your jurisdiction. This means your data may be processed and stored in countries other than Indonesia. We ensure all data transfers comply with applicable privacy law. You retain the right to request where your data is stored and to ask us to delete it, subject to legal retention periods.

Cookies and Tracking

We use cookies to keep you logged in to yyre and to remember your language preference. These cookies do not track your behaviour outside our platform. We do not use third-party cookies for advertising. If you disable cookies in your browser, you may have difficulty accessing your account.

Your Rights Regarding Your Data on yyre

You have the right to request a copy of all data we hold about you on yyre. You can ask us to correct any errors in your account information. You can request deletion of your account and associated data, though we may retain some information for compliance purposes (typically up to seven years). To exercise these rights, contact our support team with your account email.

We aim to respond to data requests within 30 days. If you believe we have mishandled your data, you have the right to lodge a complaint with the data-protection authority in your jurisdiction.

1. Request your data

   Email [email protected] with your account details. We will send a report of all stored information.

2. Update your profile

   Log in to yyre and edit your email, phone, and address in Account Settings.

3. Close your account

   Request account closure via support. We will delete non-essential data after the retention period.

Changes to This Policy

We may update this privacy policy at any time. When we make material changes, we will notify you via email and ask you to re-confirm your consent. Continued use of yyre after changes take effect means you accept the updated policy. This policy was last updated in the current year and reflects our current practices on data protection and user privacy.

If you have questions about how we handle your data on yyre, contact our support team. We are committed to transparency and will answer your privacy questions within two business days.