yyre Platform Account Terms

We at yyre set out the terms that govern your account with us. When you open an account on our platform, you agree to follow these conditions. Our terms cover account opening, deposits, withdrawals, bonuses, and how we handle disputes. We keep these terms simple and clear so you understand what we expect from you and what you can expect from us.

Our services are available only where local law permits. If you access yyre from a jurisdiction where our services are restricted, you are responsible for verifying compliance with your own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited.

Account Opening and Verification

To open an account on yyre, you must provide an email address, complete identity verification (KYC), and select a deposit method. We require you to be at least 18 years old and a resident of a supported jurisdiction. Account opening starts with email verification, KYC documents, and a deposit method—this process protects both you and us from fraud.

Our KYC process asks for government-issued identification, proof of address, and sometimes a selfie to confirm your identity. We may take time to review your documents; delays can occur during peak periods or if your submission is incomplete. Once we verify your account, you can proceed to deposit and access our platform.

Deposits and Withdrawals

We support nine payment methods on yyre: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers via mobile banking, local payment, online payment, and e-wallet. Each method processes at its own speed. mobile banking and local payment typically complete within minutes, while bank transfers may take one to two business days depending on your bank.

Withdrawals follow the same payment methods you used to deposit. We do not allow withdrawal to a different method without prior verification. If your withdrawal is delayed, check that your account is fully verified and your payment method is active. Withdrawals subject to verification windows may take longer during holiday periods such as Idul Fitri or Imlek.

1. Deposit via your chosen method

   Select online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank; enter the amount.

2. Complete payment confirmation

   Authorize the transaction on your payment app or bank portal.

3. Balance updates on yyre

   Your account balance reflects the deposit within the processing window.

Bonus Terms and Conditions

When you join yyre, you may receive a welcome offer and periodic promotions. These bonuses have specific conditions: you must use them on designated games, meet playthrough requirements, and respect any betting limits. We describe bonus terms clearly at the time of offer; if you do not understand a bonus, contact our support team before claiming it.

Bonuses cannot be withdrawn as cash unless we explicitly state otherwise. Unused bonuses expire after a set period, typically 30 days. We reserve the right to withdraw bonus funds if we detect unusual activity or breach of bonus terms.

Gameplay and Betting Rules

Our slot games—Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways—are governed by rules we publish in each game's information panel. Our live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger) follow standard card and table rules. We host scheduled tournaments on games such as Sweet Bonanza and Aviator; tournament entry, rules, and prize structure are displayed before you join.

Sportsbook bets on Liga 1, Piala AFF, and international football must comply with betting limits we set per market. Esports markets (Mobile Legends, Free Fire, PUBG Mobile) follow the same rules. We do not alter odds or results retroactively; if a match is postponed or abandoned, we follow industry standard settlement rules.

Dispute Resolution and Complaints

If you believe we have made an error in a transaction, game outcome, or bonus decision, contact our support team with clear details and any relevant screenshots or transaction IDs. We aim to respond to account inquiries from cities including Jakarta, Surabaya, and Bandung within two business days. Disputes are resolved under yyre policy and applicable law.

We keep records of all bets, deposits, and withdrawals for at least 12 months. If we cannot resolve a dispute in your favour, you have the right to escalate your complaint through any regulatory channel available in your jurisdiction. We encourage you to exhaust our internal dispute process first.

Account suspension

We may suspend your account if we detect suspicious activity or breach of terms. We will notify you and allow time to respond before permanent closure.

Bonus forfeiture

Unused bonuses expire after the stated period. Bonuses forfeited cannot be reclaimed or transferred to other accounts.

Withdrawal delays

Withdrawals are subject to verification and compliance windows. We do not guarantee fixed withdrawal times.

Jurisdiction and Modifications

These terms are governed by the laws applicable in the jurisdiction where we operate yyre. We may update our terms at any time. Changes take effect when we post them on our platform; continued use of your account after posting constitutes acceptance. If you do not agree to revised terms, you may close your account.

We at yyre reserve the right to modify account preferences, bonus offers, and withdrawal methods without prior notice. We will communicate material changes to your account via email. Your use of yyre confirms that you have read, understood, and agree to these terms in full.